Frequently Asked Questions

Is GoZig free? What's the catch?

No catch. GoZig is completely free to use.

Why did you create GoZig?

Navigating career choices is often confusing, with scattered tools that don’t talk to each other and resources that aren’t available to everyone. We built GoZig to change that. It’s free and accessible on any device, and helps users discover their strengths, explore career and education pathways, and build the skills and experiences they need—all in a single, personalized journey.

Who is GoZig for?

We designed the platform for young people ages 16 to 24 who are figuring out what comes after high school. Whether that’s college, a short-term credential, or jumping straight into the workforce, the platform helps you find the path that fits your strengths and goals.

Who built GoZig?

GoZig is a collaboration between Britebound, Jobs for the Future (JFF), and Kuder, developed through the Britebound Center for Career Navigation at JFF. With input from more than 5,000 teens, the platform was designed to meet young people where they are and guide them toward the future they want.

Where is GoZig available?

GoZig is available to users across the U.S.

Is my information secure?

Yes. Protecting your information is a top priority. We follow industry-standard practices to ensure your personal data is safe and secure.

Will the features change over time?

Yes. Features may be updated or expanded based on user feedback and ongoing development.

Are new features planned?

Yes. Future updates will include skill-building modules, work-based learning search, hands-on simulations, and expanded tools for educators, employers, and mentors.

Will there be a mobile app?

Right now, GoZig is entirely accessible on your browser. No app downloads required! We are exploring creating a GoZig mobile app in the future.

Is GoZig's website accessible to all users?

GoZig is committed to providing a positive experience for all users, including those who rely on assistive technologies such as screen readers, magnifiers, voice recognition software, or video captions. We are actively working to improve the accessibility of our website and view this as an ongoing effort.

If you experience any difficulty accessing any part of our website, please reach out to us at support@gozig.com and we will work with you to provide the information or assistance you need through a communication method that works for you.

We welcome your feedback and suggestions on how we can continue to improve your experience.

Do you share or sell my personal information?

We don’t sell your personal information. We may share it with service providers and third parties who help us operate GoZig or provide features you request, and with advertising service providers to measure our marketing campaigns. See our Privacy Policy for details.

I’m a student and my school uses a different tool for college and career navigation – can I use both?

GoZig is free to use and you can sign up directly without needing to use a school ID or school email address. GoZig addresses the full journey from education to employment so may be a great complement to the other tool you may be using with your school.

I’m a teacher/mentor/advisor. Can I use GoZig to help my students?

Absolutely. While the platform centers on young people, it’s also a great resource for teachers, mentors, and advisors who want to help students explore their future. Future updates will include even more tools to make collaboration with students simple and effective.

My organization focuses on career exploration and navigation for young adults. How can I partner with GoZig?

Organizations that support young adults with career exploration and navigation can explore partnering with us by filling out the contact form for more information.

How do I reset my password?

Go to Profile at the bottom of the main navigation menu. Under Settings, select Change Password and follow the prompts. If you're not logged in, select "Can't log in to your account?" on the login screen and follow the prompts to reset your password.

How do I delete my account?

To delete your account, please reach out to us by filling out the contact form.

How can I share feedback or get support?

We’d love to hear from you! You can get in touch by filling out the contact form.